What Does Over 96.2% Percent Patient Satisfaction Score Mean?
If you are considering choosing the cellular therapy treatment at the Lung Health Institute to help reduce the inflammation in your lungs, you should take the time to review the statistics surrounding the outcome of our treatment. At the Lung Health Institute, we believe in empowering our patients with knowledge, which means being transparent about what is involved in our treatment process and the types of results our treatment gains.
One of the most important statistics we measure after patients receive cellular therapy treatment at one of our facilities is Patient Satisfaction. This score ensures that our patients are receiving the best treatment available for their chronic lung conditions.
How is Patient Satisfaction measured?
The Patient Satisfaction score determines a patient’s overall satisfaction with the entire patient journey from initial contact to recovery. Every patient is given a Patient Satisfaction Survey shortly after treatment. This survey is 11 questions long and focuses on the delivery of the treatment to the patient. Based on our survey results, 96.2% of our patients are satisfied with the treatment they received at the Lung Health Institute.
What are the benefits of cellular therapy treatment?
There is a reason why our patients are so satisfied with the treatment at the Lung Health Institute — because we walk each patient through what to expect from start to finish. There are no surprises, just full transparency and full support to help you Breathe Easier.
When you call in to ask about our cellular therapy treatment, you will be assigned to a dedicated Patient Coordinator. That means you will have one point of contact for everything you need through the Lung Health Institute. That also means that you don’t have to worry about talking to a new person each time or remembering several different names and numbers; your Patient Coordinator will guide you through every step of the way. Having dedicated Patient Coordinators is just one of the many benefits of choosing the Lung Health Institute.